Getting Support

If you or someone you know is in immediate danger or do not feel safe call 999 immediately and ask for assistance.

We are currently unable to offer a helpline and if you need urgent support we advise you to contact a service listed below.

You can also text 999 but need to be registered to do so, click here to find out how.

Please remember to dial 141 before calling a helpline to hide your number if necessary, but do check with your provider beforehand as this does not work with every network.

24 Hour Helplines;

  • National Domestic Violence Helpline offer support for women experiencing domestic violence. They have Typetalk users for D/deaf people and translation facilities for callers whose first language is not English. Call: 0808 2000 247

  • The Samaritans offer confidential and emotional support for anyone in crisis. Call: 116 123 Text: 084579 09192

  • Childline provide comfort, advice and protection for any child or young person with any problem. Call: 08001 111 Email: Register to send a message

  • Bawso provide specialist support to people from black and ethnic minority backgrounds who are affected by domestic abuse and other forms of abuse, including female genital mutilation, forced marriage, human trafficking, and prostitution. Call: 08007 318147

  • The NSPCC offer support to adults who are worried about a child, advice for parents and carers, and information about child protection. They also provide a BSL SignVideo Service but this is only available weekdays 9am – 6pm: Call: 08088 005000 Text: 88858 Email:

The following helplines are only open during certain hours but if you leave a voicemail, or send a text message/email they will get back to you when their helplines reopen;

  • SurvivorsUK offer support for male survivors of rape and sexual abuse. Open weekdays: 10.30am – 9pm Open weekends: 10am – 6pm Text: 02033 221860 Whatsapp: 07491 816064 Web chat:

  • The LGBT+ Switchboard provide support for lesbians, gay men, bisexuals, and trans people. Open weekdays: 10am – 11pm Open weekends: 10am – 11pm Helpline: 0300 330 0630 Email:

  • The Muslim Women’s Network primarily support Muslim women but also accept calls from people (not just women) of other religions. Open weekdays: 10am – 11pm Call: 08009 995786 Text: 07415 206 936 Email:

  • Mind offer support for people with mental health problems. Open weekdays: 9am – 6pm Call: 0300 123 3393 Text: 86463 Email:

  • Victim Support provide emotional support and practical advice for anyone affected by crime living in England or Wales. Open weekdays: 8pm – 8am Open weekends: 24 hours Call: 0845 30 30 900

  • Respond’s Institutional Abuse Helpline offer support for people with a learning disability who have been affected by institutional abuse. Open weekdays: Thursdays 10am – 4pm Call: 0808 808 0700 Email:

  • DeafHope offer support for D/deaf women and children who suffer from domestic abuse. Text: 07970 350366 Voice/Minicom: 020 8772 3241 Email:

If you know of a service that we could add to the list, please send us a message.